Welcome to CareBridge Network Solutions. By accessing or using our website and services, you agree to the following Terms of Service.

Purpose of Service

CareBridge Network Network Solutions provides a communication and connection platform designed to link individuals with local support providers and community resources.

We do not provide medical, legal, or emergency services.

For Pregnancy Centers (Partner Providers)
CareBridge Network Network Solutions is a communication and connection platform that helps people find pregnancy support by guiding them to a safe first step (call, text, or form) and routing inquiries to a relevant local pregnancy center. CareBridge Network Solutions creates and manages the outreach pathway and inquiry routing. Partner pregnancy centers provide scheduling, support services, and all client-facing care; CareBridge Network Solutions does not provide medical, legal, or emergency services.

What you may receive (and how it’s shared):

When someone reaches out through a CareBridge Network Solutions call/text/form, we may share the inquiry with the appropriate partner center so you can respond. Shared fields may include name (if provided), phone number, email address (if provided), general inquiry details, the date/time of the inquiry, the contact method (call/text/form), ZIP code or city (if provided), and a simple source tag (for example, the page or campaign that referred the inquiry) to support responsible reporting and improvement.

Data handling and retention expectations:

CareBridge Network Solutions does not sell or rent personal information. We use reasonable safeguards and may use secure third-party platforms to support communication and data processing. We keep information only as long as needed to respond to inquiries, connect people with relevant local providers, and improve communication and outreach, and individuals may request access, updates, or deletion. Partner centers are expected to store inquiry data securely, limit access to staff who need it, and avoid sending sensitive medical details back to CareBridge Network Solutions. CareBridge Network Solutions does not access a center’s internal systems or analytics unless the center chooses to share them.

Operational expectations for centers:

To make routing work, centers agree to monitor inbound inquiries, respond as quickly as possible (same day during business hours is recommended), and notify CareBridge Network Solutions when capacity is limited so routing can be paused or adjusted (“capacity gating”).

Compliance responsibility: Centers remain responsible for clinical decisions and for any handling, storage, or disclosure of protected health information (PHI) within their own systems. CareBridge Network Solutions is a connector, not a healthcare provider.

Consent line for sharing redacted inquiry logs:
“Our center confirms this log is redacted/de-identified (no PHI or medical record content) and authorizes CareBridge Network Solutions to review it only for outreach performance analysis and troubleshooting.”

Assumptions: public-site review only; no analytics/backend access; client roster, CAC, and ZIP targets unspecified.

No Guarantee of Services

While we aim to connect users with relevant local providers, CareBridge Network Solutions does not guarantee:

Availability of services

Response times

Outcomes or results from third-party providers

User Responsibility

By using our platform, you agree to:

Provide accurate and truthful information

Use the platform in a lawful and respectful manner

Not misuse or attempt to disrupt services

Third-Party Providers

CareBridge Network Solutions connects users with independent third-party organizations.

We are not responsible for:

The services provided by these organizations

Their actions, outcomes, or practices

Users engage with third-party providers at their own discretion.

SMS Communication & Consent

By providing your phone number and submitting a form on our website, you provide express written consent to receive SMS messages from CareBridge Network Solutions.

Messages may include:

Responses to inquiries

Follow-ups

Resource and support information

Customer support communications

👉 Marketing messages are sent only if separate consent is provided

Message Frequency & Charges

Message frequency may vary

Message & data rates may apply

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

👉 STOP to +1 352-389-1809

After opting out:

You will receive a confirmation message

You will no longer receive SMS messages

You may rejoin at any time by submitting a new form.

Support

For assistance:
👉 Reply HELP

Or contact us:
📧 [email protected]
📞 +1 352-389-1809

You must be 18 years of age or older to use this SMS service.

Disclosures

Consent is not a condition of purchase

Message frequency may vary

Message & data rates may apply

Carriers are not liable for delayed or undelivered messages

For more information, please review our Privacy Policy:
👉 https://carebridgenetwork.org/privacy-policy

Limitation of Liability

CareBridge Network Solutions shall not be liable for any direct, indirect, incidental, or consequential outcomes resulting from the use of this platform or third-party services.

Modifications

We may update these Terms at any time. Continued use of the platform constitutes acceptance of any changes.

Contact Information

Carebridge Network Solutions
📧 [email protected]
📞 +1 352-389-1809