Information We Collect

We may collect:

Name

Phone number

Email address

General inquiry details

How We Use Your Information

We use your information to:

Respond to inquiries

Connect you with relevant local service providers

Provide community resources and support

Improve communication and outreach

Information Sharing

We may share your information with relevant local service providers only to respond to your request and provide requested services.

We do not sell or rent personal information.

For Pregnancy Centers (Partner Providers)
CareBridge Network Solutions is a communication and connection platform that helps people find pregnancy support by guiding them to a safe first step (call, text, or form) and routing inquiries to a relevant local pregnancy center. CareBridge Network Solutions creates and manages the outreach pathway and inquiry routing. Partner pregnancy centers provide scheduling, support services, and all client-facing care; CareBridge Network Solutions does not provide medical, legal, or emergency services.

What you may receive (and how it’s shared):

When someone reaches out through a CareBridge Network Solutions call/text/form, we may share the inquiry with the appropriate partner center so you can respond. Shared fields may include name (if provided), phone number, email address (if provided), general inquiry details, the date/time of the inquiry, the contact method (call/text/form), ZIP code or city (if provided), and a simple source tag (for example, the page or campaign that referred the inquiry) to support responsible reporting and improvement.

Data handling and retention expectations:

CareBridge Network Solutions does not sell or rent personal information. We use reasonable safeguards and may use secure third-party platforms to support communication and data processing. We keep information only as long as needed to respond to inquiries, connect people with relevant local providers, and improve communication and outreach, and individuals may request access, updates, or deletion. Partner centers are expected to store inquiry data securely, limit access to staff who need it, and avoid sending sensitive medical details back to CareBridge Network Solutions. CareBridge Network Solutions does not access a center’s internal systems or analytics unless the center chooses to share them.

Operational expectations for centers:

To make routing work, centers agree to monitor inbound inquiries, respond as quickly as possible (same day during business hours is recommended), and notify CareBridge Network Solutions when capacity is limited so routing can be paused or adjusted (“capacity gating”).

Compliance responsibility: Centers remain responsible for clinical decisions and for any handling, storage, or disclosure of protected health information (PHI) within their own systems. CareBridge Network Solutions is a connector, not a healthcare provider.

Consent line for sharing redacted inquiry logs:
“Our center confirms this log is redacted/de-identified (no PHI or medical record content) and authorizes CareBridge Network to review it only for outreach performance analysis and troubleshooting.”

SMS Communication & Consent

By providing your phone number and submitting a form, you provide express written consent to receive SMS messages from CareBridge Network Solutions.

Messages may include:

Responses to inquiries

Follow-ups

Resource and support information

Message frequency may vary

Message & data rates may apply

You may:

Reply STOP to opt out

Reply HELP for assistance

Contact us at +1 352-389-1809

👉 Consent is not a condition of purchase

🚨 SMS Data Sharing Commitment (Required Clause)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies Tracking

CareBridge Network Solutions may use cookies, pixels, tags, and similar tracking technologies to improve website performance, understand visitor activity, enhance user experience, and measure outreach effectiveness.

Data Security

We implement reasonable safeguards to protect your information.

Third-Party Services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights

You may request to access, update, or delete your information.

To stop SMS messages: reply STOP
For assistance: reply HELP

Policy Updates

We may update this Privacy Policy at any time.

Contact Us

📧 [email protected]
📞 +1 352-389-1809